1. Processing Time
Orders are processed within the same business day. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Options and Delivery Times
We offer several shipping options to ensure you receive your order as quickly as possible:
Shipping Timeline:
- Within Chennai:
- Minimum Delivery Time: 1 business day
- Maximum Delivery Time: 2 business days
- Within Tamil Nadu:
- Minimum Delivery Time: 3 business days
- Maximum Delivery Time: 4 business days
- Within India (based on location):
- Minimum Delivery Time: 5 business days
- Maximum Delivery Time: 10 business days
3. Shipping Costs
Shipping costs are calculated based on the selected shipping method and the destination of the package. Costs will be displayed at checkout before you finalize your purchase.
4. Delivery Delays
While we strive to meet the delivery timelines stated, please note that unexpected delays can occur due to factors such as weather conditions, carrier issues, or high-demand periods. We appreciate your understanding and patience.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
6. International Shipping
For international orders, delivery times may vary based on the destination country. Estimated delivery times for international shipments are generally between 14-30 business days, depending on customs processing and local delivery conditions.
7. Contact Us
If you have any questions or concerns regarding your shipment, please contact our customer service team at info@zoivedix.com or +91 9164 113 626.
Thank you for shopping with Zoivedix.